Frequently Asked Questions

The following is a list of our most frequently asked questions. If you have a question that is not answered here, please give us a call at 936-441-2233.

Recovery periods vary from person to person and from procedure to procedure due to the type and length of each surgery. A rule of thumb is that you can usually expect that longer procedures will require longer recovery periods and shorter procedures will require shorter recovery periods. For a half hour procedure, you might expect to have a half hour recovery period. For a one-hour procedure, you might expect to have a one-hour recovery period. The average recovery period for our patients is between half an hour to an hour and a half. In certain situations, patients may need to stay longer than the average. Expect to spend at least 45-60 minutes at the Surgical Center for observation after your surgery is complete. This is the average time needed for recovery and post-surgery instructions, however each patient’s needs are different and you may spend more time if needed after your surgery.

VIP Surgical Center is licensed by the state of Texas to keep our patients up to 23 hours for nursing observation – one on one nursing care will be provided in a quiet atmosphere during the extended stay.

Yes, family members may join patients at VIP Surgical Center on the day of the operation, up until the time of the procedure. At that time, we ask that family members remain in the VIP waiting room until the procedure is complete. When you return to the recovery room and awaken, your family may once again join you. If you are accompanying a minor child who is having a procedure be aware you must remain at the center until your child is discharged. Please bring documentation of your guardianship if you are not the parent. Your child’s comfort, by you the parent/guardian is an important part of the recovery phase.

Our staff are well-trained, caring individuals that are highly dedicated to the service we provide to our patients. Our highly qualified and experienced VIP team includes RNs, LVNs, operating room technicians, front office and ancillary staff that provide exemplary quality care. Our staff satisfaction and loyalty are paramount goals for VIP Surgical Center. Each member of our VIP team has been trained in VIP customer service and is eager to work with you to ensure that our physicians and patients receive the best VIP care possible.
We understand that having surgery can be an overwhelming experience and we want our patients to know they can trust our VIP team to provide them with the best care possible.

Our VIP Team isworking behind the scenes to perform exemplary service. We havenurses reviewing your case, instrument technicians processing equipment, Operating Roomnurses and technicians preparing and assisting in your case and office staff that collects information and processes insurance paperwork. Prior to your procedure, your insurance benefits are verified by office staff. Your charts are reviewed by nurses and anesthesia and your case is prepared by OR technicians. The entire team at VIP Surgical Center works toward the same goal: we want to exceed your expectations.

Questions related to surgery itself or preparations for surgery should be directed to the VIP Surgical Center pre-assessment nurse at 936-494-6233. Specific questions related to your surgery or complications afterward should be directed to the physician’s office. In the case of an emergency, call the physician’s office for the on-call physician or report directly to the emergency room. You are always welcome to call our center and you may speak with a nurse for direction on any non-emergent situation.

Our patients are treated to the special VIP service and that takes time so that you feel at your best just prior to surgery. Patients need time to check-in with our Front Office Coordinator and to assure that all paperwork is completed and processed correctly. Our patients go through an assessment phase by our nurses’ and anesthesiologists in preparation for their procedures. You will have time to discuss any last-minute issues or questions with your surgeon and surgery team just prior to surgery. We want to ensure that your surgery goes as smoothly as possible and that we have the time needed to take care of you at the VIP level.

The policy of VIP Surgical Center, as with many health care facilities across the nation, is that patients pay their portion of co-insurance and any remaining deductible at the time of the procedure. This helps to keep the collection prices down, thus the cost of doing business at a minimum. Ambulatory surgery centers, like VIP Surgical Center, are paid on average of 46% less than hospitals for procedures, and thus, efficiency of care including collections, is extremely important.

VIP Surgical Centeris committed to providing VIP attention and quality care to our patients. Outpatient surgery is a safe, high quality alternative to inpatient hospitalization. ASCs (Ambulatory Surgery Centers), including the VIP Surgical Center, are known for their efficiency, quality outcomes and low cost of care in comparison to hospitals. Ambulatory surgery is our specialty and thus, we have established a reputation for excellence in what we do.

Many of our modern medical advances that have been made, have now made it possible for patients to have a surgical procedure and return home quickly and safely without the need for an overnight stay at a hospital. Our staff includes board certified surgeons and anesthesiologists, registered nurses and medical technicians, professionally trained in surgical and recovery care. This is combined with the finest surgical instruments and medical technology available so that our partner physicians and specialist can perform a wide variety of outpatient surgical procedures.

When patients choose VIP Surgical Center, they find it to be much more convenient and easier to navigate than a hospital. We offer many scheduling options and accept all insurance to meet the specific needs of each patient. Additionally, since all our surgeries are scheduled, your procedure is rarely bumped or delayed by an emergency case.

Our center offers a comfortable environment with a highly trained medical staff that is focused on offering personalized patient care. We know exactly how many patients we will serve each day and staff appropriately to ensure each patient’s visit goes as quickly and smoothly as possible. Because we see surgical patients only in our center, it’s less likely for someone else’s illness to become yours; in fact, if a patient is ill, we usually will reschedule the procedure for a later date.

Since we do not have the overhead of a surgery facility that offers a wide range of procedures from seriously ill to emergency surgery, our center is typically able to perform your procedure at the same high level of care with the same specialized attention, but at a much lower cost to the patient.

VIP Surgical Centeroffers convenient, outpatient surgery for several medical disciplines including cosmetic plastic/reconstructive surgery, ENT (Ear, Nose & Throat), gastroenterology, general surgery, hand surgery, minimally invasive spine surgery, orthopedics, pain management, podiatry, and urology.

Our surgeons work in collaboration with our caring nursing staff and team of highly specialized medical professionals who are dedicated to our patient’s VIP service by providing exceptional quality care. Our friendly and accommodating business office staff works to ensure a smooth, hassle-free registration process, as well as address any insurance or billing questions you may have.

At VIP Surgical Center – you will get the very best treatment our community has to offer!

  • VIP Service
  • Pristine Environment
  • Patient-Focused
  • Easily Accessible I-45 & FM 3083 Location
  • Convenient & Free Parking
  • Easy Access for Patients & Family members
  • Excellent Patient Satisfaction Scores
  • Lowest Infection Rates
  • Highly Competitive Cash Rates Available
  • State-of-the-Art Equipment
  • Lowest Rates in Area
  • ALL Insurances Accepted (Please contact VIP Surgical Centers or your Insurance company to see if your plan is covered)
  • Each Patient is Verified before Surgery and Pre-Approved with Insurance

The VIP Surgical Center will charge a predetermined “facility fee” based on CPT codes for the use of our Center, which includes some of the following items: use of the operating room and surgical equipment, all supplies and drugs used during the surgery and provision of nursing personnel for your care

Sometimes patients do owe more after the procedure because the physician performed more than was anticipated at the time of registration and/or there were implants and supplies used that were unknown at the time of registration.

Additionally, you will receive a bill from your surgeon, anesthesiologist and any pre-surgical testing done, if any.

CHEVRON ACCORDION

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TRIANGLE ACCORDION

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IF YOU HAVE ANY QUESTION...